← Back

Refund Policy

Last updated 2 August 2026

We offer a 30-day money-back guarantee on every Cache Expansion. If an expansion isn't right for you, request a full refund within 30 days of your order date — no explanation needed.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. Visit paddle.net with your order email or receipt to request one, or email us at hello@makercache.app and we'll help. You can find the receipt for any purchase under My Workshop → Purchase history.

What happens to your workshop

When a refund is issued, the extra capacity that expansion granted is removed from your account and we'll show you a note explaining the change. Your items, projects and shopping lists are never deleted — if you end up over your remaining capacity you can keep viewing, editing and archiving everything, you just can't add new items until you are back within the limit or expand again.

Requests after 30 days

Get in touch anyway. We'd rather sort out a problem than leave you with something you can't use, and Paddle can review late requests case by case.